Quality as a Management System.

For example: A company is made up of different units, one of them the business unit, which has the departments: sales, product, and marketing. If said company applies quality as a transversal system, in a period it defines objectives and establishes an activity plan to achieve them, and based on the functions of each unit, it assigns the corresponding responsibilities, that is, it assigns them the contribution of each unit for the achievement of the company’s objective.
In turn, each unit breaks down the responsibility assigned among the different departments with which it has support (it should be noted that in this process it creates the specific objectives that are required to achieve the general objective) and establishes goals and/or objectives for them. This information is use by each department to assign to its members of the team their individual responsibilities, the latter being the executing elements of the activities. This, applied to the example, indicates that the sales department receives a sales quantity objective, and in turn this objective is distributed among the different salespeople available in said department.
Throughout this entire system, each element has goals adjusted to its functions and that contribute or add to the business objective.